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Help

If you need help with our site, here it is!

 
Frequently Asked Questions
Please find an answer to your question, if possible, before contacting us. Thank you.

How do I get a free Sorenson Videophone?
Click here to apply for a free Sorenson Videophone.

How do I get a DirectVP number?
To learn more about DirectVP numbers and how to get your own, please visit www.sorensonvrs.com/directvp

How do I become a member of deafVP.com? How do I add my listing?
You can become a member and add your listing in only three steps.
1. Create a free user account.
2. Wait for confirmation code by e-mail.
3. Log in using account and confirmation code, then create your listing.

What is the confirmation code for?
The confirmation code prevents abuse of our directory. We will e-mail you a code after you create your account. You will need it to verify yourself before you can add your listing.

I created an account but I never got my confirmation code, why? We send a confirmation code to the e-mail address you entered when you created your account. If you did not enter a valid e-mail address, you will not receive the code. You must enter a valid e-mail address.

I entered a valid e-mail address and still never got my confirmation code, now what?
We can resend you your confirmation code. Please see Send me my confirmation code.

How can I remove myself from the directory?
Please see the Remove my account page.

I have a question about my Sorenson Videophone. How can I contact support?
If you have technical support questions about your Sorenson Videophone, please e-mail vrssupport@sorenson.com.

What if my question still isn't answered here?
Please see our contact page.

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